Participatory Communication Management of Social Media for Conflicting Political Reduction affected to the stability of state

Abstract

This research study was conducted to examine and study factors affecting the participatory communication management of social media for reducing political conflict that affects the stability of state. The objectives were to explore and analyze the supporting and non-supporting factors in participatory communication management of social media for reducing political conflict that affects the stability of state and employ this information to build a model. Quantitative and qualitative methodologies were applied in this research for opinion surveys and in-depth interviews. The research instruments were an opinion survey questionnaire and open-ended in-depth interview questions. The factors and strategies that affecting participatory communication management were synthesized to build a model of participatory communication management of social media for reducing political conflict that affects the stability of state. The research results showed that the six supporting factors affecting the participatory communication management of social media for reducing political conflict that affects the stability of state are the politics, society, social media organization, economy, culture and audience. The three non-supporting factors are the communication management budgets of online media organizations, the management systems of private and governmental media organizations and competition in social media between online media organizations. The model can contribute to reducing political conflict by encouraging a process of news management and selection that understands and meets the needs of the media audience and provides relevant information that can increase transparency and reduce misunderstandings that lead to political conflict.